Terms of service Ciclos Corredor

euro_symbol Always the best price

Welcome to Ciclos Corredor, ybest price. Look for special offers and sales. If you find a cheaper product tell us and give an offer to you.

A boost for you: we accept your bicycle as part of payment for buying a new one in Ciclos Corredor.

All our prices and sales are valid excepting typographic errors or tecnichal errors on the website.

account_balance Credit facilities

You also have the possibility to finance your purchase without interest and pay in comfortable installments:

Opción de financiación sujeta a la aprobación de Cofidis, S.A. Sucursal en España para importes entre 150 a 6000 EUR en cuotas de 3, 6, 10, 12, 18, 24, 30, y 36 meses. TIN 0 %. TAE del 4,54% al 47,13 %, la cual varía según el importe y el plazo de financiación seleccionado, debido a la existencia de una comisión. Esta comisión de apertura financiada varía entre el 3 % y el 7 % en función del plazo de la financiación, siempre con un mínimo de 150 €. El importe mínimo de la cuota mensual 15 EUR. 

*Ejemplo de financiación de un importe/PVP de 6000 €. Plazo 36 meses. 35 cuotas de 178,34 € y una cuota residual de 178,22 €. Importe total adeudado / precio total a plazos: 6420,12 €. Coste total del crédito: 420 €. TAE mínima del 4,54 %, comisión de apertura financiada: 420 € (7% con un mínimo de 10 €).  

*Ejemplo de opción de financiación de un importe/PVP de 150 €. Plazo 3 meses: 2 cuotas de 53.34 € y una cuota residual de 53,32 €. Importe total adeudado / precio total a plazos: 160 €. Coste total del crédito: 10 €. TAE máxima del 47,13%, comisión de apertura financiada: 10 € (3 % con un mínimo de 10 €).  

Ambos ejemplos representativos se calculan mediante el sistema de amortización francés. Ejemplo de fechas de financiación: para una compra realizada el 01/08/2023, la primera cuota se cobrará el 01/09/2023.



local_shipping Shipping

All orders over indicated amount in (after aplying any voucheur code) are Free shipping. Some bulky products may have additional Shipping costs.

Shipping time * Free Shipping
Peninsula (Spain & Portugal) 24/48 h
Baleares 2-3 days
Canarias 5-10 days
Peninsula (Spain & Portugal) 2-3 days Orders > 100 €
Germany, Austria, Belgium, Croatia, Slovenia, France, Holland, Hungary, Luxembourg, Romania 3-7 days No
Bulgaria, Estonia, Greece, Ireland, Latvia, Lithuania 4-8 days No
Denmark, Finland, Sweden, Italy 5-9 days No

Approximate delivery time in business days. Possible customs charges are recipient's responsibility.

* We are working under exceptional circumstances of intense activity that makes preparation of orders not as agile as we want, and shippings may be delayed without prior notice. We apologize for any inconvenience. We are working on improving logistics to reduce this situation lasts as soon as possible.

Damages during shipping

Allmost our shipments have an insurance that covers the damages caused during transport (according to carrier).

You must indicate on the delivery note that the material is "pending review" and open the packaging of all the products of your order to check they work properly and that the structure of the articles do not have any deterioration.

If you detect any impact or anomaly in the packaging or lack of any article, please inform us within 24 hours of the delivery of the package so that we can take care of the incident through a contact form, attaching images of the packaging and the product a brief explanation.

Once the notice is received, we will manage the incident with the transport company, speeding up the procedures as much as possible, to respond without delay to any replacement or similar on our part.

It is necessary to keep the packaging and the articles in their original condition until the claim process is completed.

Claim period for hidden damages: within 14 days after receipt of the goods.

Any claim not processed in these periods can not be processed.

settings_backup_restore Returns / Right of withdrawal / Changes

You are allowed to cancel your purchase within 14 days after you or a third party indicated by you, other than the carrier, acquired the items, as long as it is unused, in perfect condition and preserving the original packaging. Returns of customized products, products with expiration date and keeped by order are not allowed.

Request Return number:

1.     Log in to your user account

2.     Go to the Order History section

3.     Click on "Data" of the order of which you want to return/change the product

4.     Select the product (s) you wish to return/change by checking the box next to your name (s).

5.     Add an explanation of the reason for the return/change

6.     Click the "Make RMA return ticket"

Preparation and delivery of the package:

1.     Prepare the items to return/change the package that you have received your order or a similar one and adapting to the measures of the content. Please, make sure the articles doesn’t damage during transport.

2.     Once we manage the return/change (you will receive an email when it happens, "waiting for packages" status) access to the section my returns and print the return note and attach it visibly on the outside of the package.

3.     Indicate the RMA code on the outter of the parcel and send it to us to the following adress:

Ciclos Corredor 

c/ Dolores Folgueras, 20 Local

28038 Madrid



Package collection hours: Monday to Friday from 10 a.m. to 1 p.m.

If you want us to organise the transport pleas wirte to our contact form(not available now, sorry for the inconvenience)

In order to comply with the withdrawal period, it is enough that the RMA refund certificate be generated before the corresponding term expires.

To meet the withdrawal period, just only send communication before the expiry of the deadline.

Once the material is received in perfect conditions with its original packaging, we will proceed with the refund.

verified_user Guarantee

All new products are legally guaranteed for three years for any type of product (EU Directive 2019/771 & Spanish RDL 7/2021) from the date of issue of the invoice / receipt of sale. Some manufacturers extend this period for longer or even for life on a commercial basis.

Parts subject to wear, defects caused by negligence, shock, use or improper handling or defects are not cover by warranty, also specifications indicated in the description of the item or previously located.

To proceed to the warranty, you must send us a message indicating the item and why the claim, attaching the invoice / ticket sales and we will send you further instructions.

We work as quickly as possible to expedite the warranties to the maximum, however wait-time variation depending on the item purchased (there is an average of 3-4 weeks).

stars VIES

Ciclos Corredor, S.L. is an intra-Community Operator allowed to exempt operations from VAT according to Law 37/1992 (Directive 2006/112/CE), whenever receiver is registered at VIES.

Ciclos Corredor, S. L. is registered on the Commercial Register of Madrid with CIF B80793441, Volume 7623, Book 0, Sheet 182, Section 8, page M-123301.

remove_red_eye General Data Protection Regulation (GDPR)

Our Customers Data are stored in a registered file in the Spanish Agency for Data Protection with registration code 2172134418. Data treatment responsible is Ciclos Corredor, S.L. with NIF B80793441 and address at C/ Dolores Folgueras, 20 from 28038 Madrid and email pedidos@cicloscorredor.com

Data collected on this website will be used exclusively to establish a commercial communication with customers, with no automated decisions based on them. Data will be stored up to 5 years from the last contact or business relationship, or rquest for cancellation or opposition by the interested person.

Legal basis for data processing is the voluntary and expressed communication of consent by the interested person. Anyone has the right to revoke this consent, as well as access, rectify or delete the data.

Ciclos Corredor will not transfer to third parties the data collected, except legal imperative, tax obligations and needs arising only from the business relationship.

remove_shopping_cart Tax Free

If you are a traveler with habitual residence outside European Union (or Canarias, Ceuta or Melilla) you can request the refund of VAT for each invoice from to 90,15 € within 3 months from your purchase.

You must contact export office, where you present: passport or id card, invoice and goods purchased on the invoice and boarding pass or airline ticket with your travel route. Once requirements fulfillment is verified, invoices will be stamped and filled out.

You must send us by email pedidos@cicloscorredor.com your invoice duly filled out by export office, providing a bank account number or PayPal account where to make the refund, or if you prefer, we will issue a discount voucher for your next purchase.

Further information

credit_card Payment

To buy at cicloscorredor.com click "Cart" in any page and confirm. Ask for product availability before confirming your order.

Payment methods

  • Bank Transfer to Banco Sabadell account no. ES91 0081 7115 1500 0125 1926 (SWIFT/BIC: BSABESBBXXX). The payment confirmation time may be delayed 2/3 days depending on the entity.
  • Credit Card (VISAMASTERCARD, MAESTRO) SSL Secure Payment by Redsys
  • Pay with PayPal (additional cost)
  • Credit facilities (subject to conditions)

announcement Complaint forms

There are official complaint forms at consumer request at our facilities located at C/ Dolores Folgueras, 20 - 28038, Madrid (Spain).

Thank you for visiting Ciclos Corredor.